Effective Date: November 11, 2026
Doc2Dr OnCallAI collects and stores certain personal information to facilitate on-call scheduling and communication among healthcare professionals. This may include your name, phone number, email address, and profile image. This information is used solely for the purpose of enabling secure and efficient collaboration within the application.
If you use the Locums features (as a locum tenens provider or as a coordinator or site contact working with providers), we also collect and store the information you enter or upload for those features. Depending on how you use them, this may include:
You control sharing. Your credentials, documents, and personal details are private to you by default. A coordinator or site sees a category of your information only after you grant access to that category, and you can revoke access at any time. Information you share is visible to the coordinator or site you shared it with, and its handling there is also subject to that organization’s own policies.
Documents and files. Documents you store in the cloud are encrypted on our servers using AES-256 and in transit using TLS. You may instead choose to keep a document “on this phone only,” in which case no copy is stored on our servers. Copies on your device are protected by your device’s security (screen lock, operating-system file protection, and app sandboxing); we remove temporary downloaded copies after viewing or when you sign out, but you are responsible for securing your device and for any file you share, send, or save outside the app. Other information you enter (for example license numbers or contact details) is stored in our database, protected by access controls and encryption at rest provided by our database host, and is available only to you and to people you have authorized.
Some features use an artificial-intelligence service to read content you provide, such as photos or files of schedules, travel documents, or candidate lists, and to turn them into structured entries for you to review. When you use these features, the image or text you submit is sent to our AI service provider (currently Anthropic) solely to produce that result. We do not permit our provider to use this content to train its models. We do not store schedule-scan photos after processing. Results are suggestions: you review and confirm them before they are saved.
Please do not photograph or upload patient information. OnCall AI is not intended to store or process patient health information.
We do not sell your personal information or share it for marketing. We use trusted service providers to operate the service, and they receive only what is needed for their function: cloud hosting and database (Microsoft Azure, Neon), file storage, sign-in (Microsoft Entra), push notifications (Google Firebase / Apple), email delivery (Azure Communication Services), payments and subscriptions (Stripe, Apple, Google), mapping and routing for mileage calculation (Google Maps Platform and OpenStreetMap-based services), and AI processing (Anthropic). These providers are bound to protect the data and use it only to provide services to us.
You can view, edit, or delete your credentials, documents, and records within the app, move a document between cloud and this-phone-only storage, and revoke any access you granted. Deleting your account removes your Locums data as described in “Account Deletion and Your Right to Erasure,” subject to records a coordinator or site must keep for approved pay and expense history.
We use industry-standard security measures to protect your information. All sign-on processes are secured, and all messaging and notifications are encrypted in transit. Access to your data is restricted to authorized users only.
Your personal information, including phone number, email, and image, is only shared with other authorized users within your organization or group as needed for on-call scheduling and communication. We do not sell your data or disclose it to third parties for marketing. We use service providers to operate the app, as described under “Service Providers.”
We retain your personal data for as long as your account remains active. If your subscription lapses, we provide a 30-day grace period before restricting account access, during which your data is fully preserved.
If you are removed from a group or leave a group, your historical on-call schedule assignments remain associated with that group's records for as long as the group remains active and subscribed. This preserves the integrity of the group's scheduling history. Your personal contact information (phone, email) is not shared with the group after you leave.
You have the right to request permanent deletion of your OnCall AI account and all associated personal data. When you submit a deletion request:
To cancel a deletion request during the grace period, contact us at privacy@doc2dr.com before the 30 days have elapsed.
You can request account deletion in two ways within the app:
You will be asked to confirm your request through multiple steps before deletion is initiated. No deletion can proceed without your explicit confirmation.
You may review or update your personal information at any time within the application. If you have questions or concerns about your privacy, please contact us at privacy@doc2dr.com.
We may update this Privacy Policy from time to time. Any changes will be posted within the application and on our website. Your continued use of Doc2Dr OnCallAI constitutes acceptance of the updated policy.